The Client Approval Engine
Give clients a secure review workflow for approvals and structured feedback instead of relying on long email threads.
The problem
Client feedback often arrives as long, unstructured emails or chat messages, which forces account managers to manually interpret, reformat, and forward revision points to the creative team.
The solution
Route review into a secure approval workflow that captures comments in a structured format and attaches them directly to the relevant asset and task.
What the workflow usually looks like
- Notify the client when an asset is ready for review in the shared approval workspace.
- Capture feedback in structured fields tied to the correct deliverable.
- Turn submitted feedback directly into revision tasks for the creative team.
Expected ROI
Shorten the revision cycle, reduce miscommunication, and stop spending senior account-management time on manual copy-pasting.
Why this works in Norbital
This workflow works well because the operational record, the form submitted from the field, the approval step, and the reporting output all live in one system. Teams do not need to copy data between spreadsheets, messaging apps, and separate document tools.
That is better than the manual alternative because the update happens once at the source and then flows automatically to the people who need to act on it, which reduces lag, errors, and admin rework.